Support
SMH provides hands-on help with installing and running SMH Gold Edge. Every installation is currently handled personally by the SMH team.
Contact
Email: support@goldedgetrading.com
We aim to respond within 1 business day, Monday to Friday.
What support covers
- Installing the software and linking your license to your MT5 account.
- Configuration and choosing between the available settings.
- Connection, licensing or technical problems with the software.
- Guidance on hosting so the software can run continuously.
What support does not cover
- Financial, investment or trading advice, or recommendations on how much to trade.
- Problems with your broker account, deposits, withdrawals or trading conditions. Please contact your broker.
- Hosting you arranged yourself, beyond general guidance.
Before you contact us
Include your order reference, your MT5 account number and a short description or screenshot of the problem. It helps us resolve things faster.
Policies
Terms of Service · Refund Policy · Privacy Policy
Business details
SMH Consulting Group LLC
7901 4th St N, Ste 300, St. Petersburg, FL 33702